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When the unexpected happens, you need a financial institution you can trust. At Community Credit Union, we’re here to help our members. Our Skip-A-Payment Program will allow you to skip a month's payment for when the unexpected happens.
The borrower(s) must meet the requirements to qualify for Community Credit Union Skip-A-Payment Program.
Please click here to complete the form.
Please click here to learn more.
- Eligible loans include Credit Card, New and Used Auto, New and Used Motorcycle, Personal Unsecured and Personal Secured Loans.
- The borrower(s) must be current on all credit obligations with Community Credit Union and all loans must be in good standing for six (6) consecutive months.
- Completed form must be received by CCU at least 14 calendar days prior to loan due date.
NOTE: Home equity line of credit, real estate loans, or open-end loan types are not eligible for Skip-A-Payment program.
Community Credit Union Mortgage Assistance Application
If you are having mortgage payment challenges, please complete and submit this application, along with the required documentation, to Community Credit Union via mail: 32 Central Street Peabody MA, 01960 fax: 781-593-5834, or online: MortgageCenter@myccu.org. We will contact you within five business days to acknowledge receipt and let you know if you need to send additional information or documents.
We will use the information you provide to help us identify the assistance you may be eligible to receive. If you need help completing this application, please contact Community Credit Union 978-968-2200 or email MortgageCenter@myccu.org.
For a list of HUD-approved housing counseling agencies that can provide foreclosure prevention information, contact one of the following federal government agencies:
- The U.S. Department of Housing and Urban Development (HUD) at (800) 569-4287 or hud.gov/counseling
- The Consumer Financial Protection Bureau (CFPB) at (855) 411-2372 or consumerfinance.gov/mortgagehelp
If you need assistance with translation or other language assistance, HUD-approved housing counseling agencies may be able to assist you. These services are provided without charge.
An update on COVID-19
Updated May 28, 2021
All of us at the Community Credit Union are constantly thinking of you, your families, and your businesses during this very difficult time. We are grateful for your understanding and cooperation as we have adjusted our branch hours to ensure the safety of our internal staff and members.
As a result of rising concern over exposure to COVID-19 (CoronaVirus), all Community Credit Union lobbies are opened and following strict CDC guidelines. Representatives will be available to close loans and open accounts by appointment only. If you would like to schedule an appointment, please dial 800.862.7009. To apply for a loan, please fill out an application online.
Telephone – (800) 862-7009
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Lynn Branch |
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*BRANCH SERVICES |
NIGHT DEPOSIT BOX |
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Lobby Hours (limit 3 members at a time) |
Monday – Friday 9:30 AM to 4:00 PM Saturday 9:00 AM - 1:00 PM |
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Drive-Thru Hours |
N/A |
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Peabody Branch |
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*BRANCH SERVICES |
DRIVE – THRU | ATM | NIGHT DEPOSIT BOX |
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Lobby Hours (limit 3 members at a time) |
Monday – Friday 9:30 AM to 3:00 PM Saturday 9:00 AM to 1:00 PM |
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Drive-Thru Hours |
Monday – Friday 8:00 AM to 4:30 PM Saturday 9:00 AM to 1:00 PM |
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Somerville Branch |
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*BRANCH SERVICES |
ATM | NIGHT DEPOSIT BOX |
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Lobby Hours (limit 3 members at a time) |
Monday, Wednesday & Friday 9:30 AM to 2:00 PM Tuesday, Thursday & Saturday CLOSED |
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Drive-Thru Hours |
N/A |
*BRANCH SERVICES
- We are limiting 3 members in the branch at a time.
- Deposits can be dropped in the Night Deposit Box for your safety, fast and convenience during this time.
- Night Deposit Box & ATM (ATM is NOT available at our Lynn Office) are available 24/7.
Find a Surcharge-Free ATM
During these times, here is a link on how to protect your identity and finances from cyber-attacks.
At Community Credit Union, we care about the health and safety of our membership, employees, and local communities in which we serve.
We strongly encourage you to follow virus prevention tips published by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to reduce the risk of contracting the coronavirus (COVID-19).
Community Credit Union is operating under normal conditions with a few amended hours and will continue to do so until further notice. We understand that in response to the uncertainty surrounding COVID-19, you may choose to modify how you conduct everyday business, including credit union transactions*.
Members are reminded that Online and Mobile Banking provides 24/7 account access without the need to visit a branch location. Use your computer or mobile device and an internet connection to deposit checks, pay bills, transfer funds, check balances, pay your loan and more.
Access your account online when you Enroll in Online Banking.
Download the Community Credit Union, "myccu" app to make deposits from your smartphone or tablet.
[Download on the App Store or Get it on Google Play]
Your health and safety are important to us. Community Credit Union will continue to monitor this rapidly evolving situation and communicate operational changes to members, as needed. If you have questions regarding your account, please email us at info@myccu.org or dial 800.862.7009.
For situation updates on Coronavirus Disease 2019 (COVID-19), please visit cdc.gov.
